QAagency is delighted to be working with a growing business in the medical products sector based in Leatherhead. As part of their continued growth, they are looking to recruit a Quality Assistant to support the day-to-day running of their ISO 9001 Quality Management System and wider compliance activity across the business.
As the Quality Assistant, you will support the Business Compliance Officer with the administration and upkeep of the QMS, helping to ensure documentation, records, and quality processes remain accurate and compliant. The role will focus on areas such as non-conformances, CAPA, complaints, and change control, while also supporting internal and external audits. They are particularly keen to find someone with a strong business or office-based background and familiarity with ISO 9001, rather than someone coming from a heavily pharma-focused environment, as the medical regulation side can be taught.
- Maintain and update QMS documentation, including SOPs, forms, and controlled documents.
- Administer NCR, CAPA, complaints, and change control processes.
- Support internal and external audits, ensuring records are organised and up to date.
- Work with teams across the business to gather information and support investigations and continuous improvement activity.
Key Requirements
- Previous experience supporting an ISO 9001 quality management system or similar quality function.
- Strong attention to detail, good organisational skills, and confidence handling documentation.
- Able to follow processes, work independently, and communicate effectively across the business.
- Motivated to learn and develop within a quality-focused environment.